At Glowper.com, we are committed to delivering your purchases promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website.

1. Shipping Destinations

We currently ship to locations across India. Unfortunately, we do not offer international shipping at this time. For updates on our shipping coverage, please visit this page regularly.

2. Shipping Charges

  • Standard Shipping: Shipping charges are calculated based on the weight and dimensions of the products, as well as the destination address. The applicable charges will be displayed at checkout before you finalize your purchase.
  • Free Shipping: Orders exceeding ₹1,000 are eligible for free standard shipping unless stated otherwise during promotional offers.

3. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak periods or due to unforeseen circumstances.
  • Once your order is processed, you will receive a confirmation email with tracking details.

4. Delivery Time

  • Delivery times vary depending on the shipping destination:
    • Metro Cities: 3-5 business days
    • Non-Metro Cities: 5-7 business days
    • Remote Areas: 7-10 business days

Please note that delivery timelines are estimates and may be subject to delays due to weather, carrier issues, or other unforeseen factors.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment through the carrier’s website or our order tracking page.

6. Delivery Attempts

  • Our delivery partners will attempt to deliver your order up to two times. If the delivery is unsuccessful, the order will be returned to our warehouse.
  • For redelivery, additional shipping charges may apply. Please contact our customer support team for assistance.

7. Undeliverable Packages

Orders may be classified as undeliverable for reasons such as incorrect address, refusal to accept delivery, or absence of the recipient. In such cases:

  • The order will be returned to our warehouse.
  • Refunds, excluding shipping charges, will be processed to the original payment method within 7-10 business days.

8. Damaged or Lost Shipments

If your package arrives damaged or does not arrive within the estimated delivery time:

  • Contact us immediately at support@glowper.com or call us at [Insert Phone Number].
  • Provide your order number and any supporting details, such as photos of the damaged package.
  • We will investigate the issue and offer a resolution, which may include a replacement or refund.

9. Changes to Shipping Information

If you need to update your shipping address after placing an order, contact our customer support team as soon as possible. Address changes can only be accommodated before the order is shipped.

Thank you for choosing Glowper.com. We’re here to ensure your shopping experience is seamless and enjoyable!